The area of Knowledge Management (KM) is at the point of entering one of the most transformational periods in the history of mankind. As global organizations are embracing artificial intelligence, large models of language, as well as online collaboration tools, the manner in which knowledge is produced, shared and archivalized is swiftly changing.

Information management news for 2026 will no longer be solely about document storage, or intranets. It’s focused on intelligent technology, trustworthy information, and balancing between human and machine-intelligence. Businesses are transitioning into dynamic, interactive ecosystems in which AI assists in decision-making, and employees are more efficient as knowledge workers.

From international conferences and awards for industry to significant innovations with regard to the field of document AI as well as knowledge graphs The KM world is evolving at a an astounding rate. Let’s look at the most significant advancements that are shaping how knowledge management will evolve in the coming years.The field of Knowledge Management (KM) is entering one of its most transformative periods in history. As organizations across the globe embrace artificial intelligence, large language models, and digital collaboration platforms, the way knowledge is created, shared, and preserved is rapidly evolving.

Knowledge management news in 2026 is no longer just about document storage or intranets. It is about intelligent systems, trusted information, and the balance between human expertise and machine intelligence. Enterprises are shifting from static knowledge bases to dynamic ecosystems where AI supports decision-making and employees become more effective knowledge workers.

From international conferences and industry awards to major innovations in document AI and knowledge graphs, the KM world is moving at a remarkable pace. Let’s explore the most important developmen

Register Now for London’s KMWorld Europe 2026 at the Early Bird Rate

A major event on the KM calendar is KMWorld Europe 2026 in London. The global conference will bring together KM experts, leaders in technology companies researchers, researchers, and business strategists, to discuss the ways in which information and AI can help organizations achieve success.

Early bird registration time gives professionals the chance to get access for a lower cost. Participants will be able to enjoy keynote presentations with hands-on training, as well as socializing with colleagues who are defining the future of knowledge in the enterprise.

The agenda for this year puts the emphasis on:

• Responsible AI in knowledge systems
• The knowledge graph and the semantic technology
• Human-AI collaboration
• Trust and governance in the enterprise content

KMWorld Europe has become a place where theory is matched by real-world application. It is a reflection of the increasing value of KM as a strategic business activity not just a back-office process.

KMWorld Readers’ Choice Award Winners 2025

The KMWorld Readers Choice Awards highlight the most effective solutions in the field of knowledge management, information technology and other areas. These awards recognize platforms and companies that show the highest level of reliability, innovation and value for the user.

In 2025, the top performers identified a distinct trend: businesses are prioritizing the foundational technologies which make AI reliable and usable. Instead of chasing the hype companies are focusing on metadata, structured knowledge and governance.

The awards also show the things that practitioners appreciate most:

• Tools that easily integrate into everyday workflows
• Systems to ensure accuracy of data
• Solutions that facilitate collaboration and ensure compliance

This isn’t just an honorary badge for the vendor, but also an aid for companies that are looking to use the most reliable KM techniques.

KMWorld Leader Group for 2025

The KMWorld Leader Group represents organizations and individuals who have proven their the highest level of excellence in the field of knowledge strategy and innovation. They are usually the first to adopt AI-driven KM tools, and are pioneers in knowledge-based cultures.

What differentiates these leaders isn’t just their technology use but their mindset. They see knowledge as an asset and not a side-effect. Their focus is on:

• Incorporating institutional knowledge
• Enabling faster decision-making
• Helping employees learn
• Reducing information silos

The Leader Group reflects how KM is becoming an integral part in digital strategy across all industries.

Readers’ Choice Awards: Access Innovations and Bloomfire

Two notable recipients of awards in 2025 included Access Innovations in 2025 and Bloomfire.

Access Innovations was recognized for developing the foundational technology that supports AI projects. Their work in metadata and taxonomy guarantees that AI systems are structured and have trustworthy knowledge to use with.

Bloomfire has been praised for its knowledge-based approach that is certified helping companies keep their accuracy and confidence in AI-powered responses. This is evidence of the increasing awareness that AI systems can only be as effective as the information they are based on.

Together, these accomplishments highlight the importance of solid foundations of knowledge, AI cannot deliver meaningful business value.

Making Sense of the Many Options Offered by LLMs

Large Language Models (LLMs) are integral to contemporary KM strategies. However, the proliferation of platforms and tools has caused confusion for many companies.

The leaders must now decide:

• Which models are appropriate for internal knowledge
• How to safeguard sensitive information
• How can you ensure consistent, prompt and reliable responses?

Instead of being a replacement for KM system, LLMs are increasingly being placed on top of existing knowledge repository. This allows organizations to increase the search and discovery process while also preserving the control and governance.

Future of KM will be determined by thoughtful integration, not on blind acceptance.

Conversational AI and Human-AI Collaboration in Legal KM

The management of legal knowledge is going through significant changes. Conversational AI interfaces allow lawyers and legal personnel to gain access to the history of cases, policies and precedents using natural questions in language.

In 2026, the human-AI collaboration will change the way the legal information is gathered and retrievable. Instead of manually navigating databases, lawyers will be able to interact with intelligent assistants who understand the legal context and language.

This change:

• Time-saving
• Increases accuracy
• Reduces repetitive work
• Enhances client service

However legal KM emphasizes the importance of verification and trust, since mistakes in legal knowledge could have grave consequences.

Leaders Predict AI Will Permeate All Aspects of KM in 2026

Industry experts are in agreement that AI will become a necessity in the area of knowledge management. AI will be integrated into every KM task starting from content creation, through the retrieval of data and analysis.

However, experts insist that AI should be governed by solid governance frameworks. Human oversight is crucial to ensure ethical usage and the accuracy of results.

The most effective KM strategies will incorporate:

• Machine intelligence
• Human judgement
• Structured knowledge
• Continuously learning

This balanced approach will determine KM maturation in the coming years.

Semantic AI and Knowledge Graphs in Microsoft 365

Semantic AI as well knowledge graphs have been changing environments such as Microsoft 365 into intelligent knowledge hubs. Instead of having separate documents, companies can now link information across systems, departments, and workflows.

This allows:

• Smarter search results
• Context-aware suggestions
• Better collaboration
• Speedier onboarding

Knowledge graphs transform raw information into connected information which makes easy for users to locate the information they require at the time they require it.

ABBYY Secures 22 New Patents to Support Document AI

ABBYY announced the acquisition of 22 brand new patents that focus in document processing as well as artificial intelligence. These patents will help it strengthen the position of ABBYY in smart automation as well as enterprise understanding of content.

Document AI is now a crucial component of KM that allows organizations to gain meaning from contracts, invoices, and forms. ABBYY’s innovations signal the continued commitment to making documents machine-readable as well as business-ready.

Stravito Adds Deep Research Agent to Its AI Assistant

Stravito Stravito has released the Deep Research Agent designed to accelerate insights-based decision-making. This feature lets organizations analyse large amounts of research, and translate the results into actionable information.

These tools illustrate how KM is moving from storage to insights generation, which helps leaders make quicker and better informed decisions.

Treasure Code Advances Agentic AI in Customer Data Operations

Treasure Code is moving towards agentsic AI systems that operate independently within the data environment of customers. This is a leap beyond traditional analytics towards intelligent decision-making engines.

When it comes to KM terminology, it is knowledge systems that are able to proactively provide suggestions rather than give details.

Luware and Financial Market Communications

Luware has transformed the communications for financial markets from SIX providing cloud-based efficiency and a high degree of compliance.

This project demonstrates how KM connects with communication, compliance and operating excellence within highly controlled industries.

1Kosmos and Fischer Identity Strengthen Digital Identity in Education

1Kosmos as well as Fischer Identity are cooperating to improve security of identity for students in higher education.

The management of knowledge in education today is heavily dependent upon secure accessibility and reliable identities of the users, especially when it comes to online learning environments.

ABBYY and Desktop Imaging in New Zealand Citizen Services

ABBYY’s partnership together with Desktop Imaging aims to streamline New Zealand citizen services. This is in line with the growing importance of KM in the modernization of public services.

The government is increasingly utilizing AI as well as KM to:

• Improve service delivery
• Reduce processing time
• Increase the transparency

Why Embodied Knowledge Still Matters

Despite rapid advancements in AI, the human experience is not a substitute. Human experience, judgement and imagination are not completely replicated by machines.

AI is able to assist in the training of experts however, it is not able to replicate the wisdom accumulated over years of training. Companies that are successful will be ones that value the human mind and technological capabilities.

Is Your Agentic AI Built on Sand or Bedrock?

Agentic AI systems need solid knowledge bases. Without solid data, well-structured content, and a proper governance system the systems could become unstable and inaccurate.

This poses a critical concern for KM managers Are your knowledge bases adequate to allow for automation?

Forget AI Magic, Embrace the Knowledge Graph

Knowledge graphs are a viable and sustainable approach to scaling KM. They link information in a logical way which makes it accessible to both machines and humans.

Instead of chasing the latest AI solutions, companies invest in structures data that will grow over time.

The Productivity Paradox

A lot of companies invest a lot of money in AI but only see modest gains in productivity. The problem is usually knowledge management.

If you don’t have a well-organized and organized knowledge base, AI tools struggle to bring worth. KM is the basis that transforms technology into efficiency.

Digital Content Transformation Across Industries

Industries like financial and manufacturing are experiencing digital content transformation. Knowledge systems today provide support for:

• Training
• Compliance
• Innovation
• Customer experience

KM is now a major driver of competitive advantage, rather than only an operational purpose.

Resources and Industry Networks

KM professionals depend on an ever-growing network of communities, resources and platforms to stay up-to date. The websites of industry, research publications and professional networks are vital to share experiences and best practices.

Conclusion

Information on knowledge management trends 2026 provides clearly that the future is in organisations that integrate organized knowledge with smart technology and human knowledge.

From international conferences to award-winning platforms to innovations with the field of document AI as well as knowledge graphs KM is now the foundation in digital revolution.

The most successful businesses don’t ask if KM is important. They will inquire about how their systems of knowledge help processes, people and their decision-making.

In a world dominated by information, knowing is no longer just a source of power but a strategy.